Privacy Policy

Our Privacy Philosophy

At PRSN EX, privacy isn't a promise—it's our mandate. Your data belongs to you, stays where you choose, and is protected by design. We architect privacy into every layer of our service because your information is yours alone.

What This Policy Covers

This Privacy Policy explains how PRSN EX Inc. ("we," "us," or "PRSN EX") handles information when you use our services, interact with our PRSNs (AI colleagues), or visit our website.

Information We Collect

How We Use Your Information

We use your information solely to:

• Deliver and maintain your PRSN services
• Configure and customize your PRSNs according to your requirements
• Respond to your inquiries and provide customer support
• Improve our service quality and security

We never:

• Sell your data to third parties
• Use your conversations or work product to train models for other customers
• Mine your data for purposes beyond your service delivery
• Share your information with advertisers or data brokers

Your Data Sovereignty

Data Security

We implement industry-standard security measures including:

• End-to-end encryption for data in transit
• Encryption at rest for stored data
• Regular security audits and updates
• Access controls and authentication protocols

Third-Party Services

We may use essential third-party services to deliver our platform (e.g., infrastructure providers, payment processors). These providers:

• Are carefully vetted for security and privacy practices
• Only receive the minimum data necessary to perform their function
• Are contractually bound to protect your information
• Never receive access to your PRSN conversations or work product

We do not use third-party analytics, advertising networks, or tracking services.

Your Rights

You have the right to:

• Access all data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Export your data in a portable format
• Opt out of any future communications
• Withdraw consent for data processing

To exercise these rights, contact us at privacy@prsnex.ai.

Data Retention

We retain your data only as long as:

• You maintain an active PRSN service with us, or
• Required by law or legitimate business needs

When you terminate your service, we delete or return your data according to your instructions, except where retention is required by law.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by email or prominent notice on our website at least 30 days before changes take effect.

International Data Transfers

If you are located outside Canada and choose cloud storage, your data may be transferred to and stored in Canada. We ensure appropriate safeguards are in place for any international data transfers.

Contact Us

For privacy-related questions, concerns, or requests:

Transparency Commitment

We believe in radical transparency about data practices. If you have questions about how we handle your data that aren't answered here, we encourage you to ask. We're committed to clear, honest communication about privacy.